Frequently Asked Question's:

• What payment methods do you accept?

You can purchase Jewelry directly from us using a variety of payment methods.

The following information is required for any order:

Contact Name & Company Name (if applicable) Shipping and Billing address Phone Number Email addres

Contact name, email address, and phone number for Maintenance Agreement orders.

Credit Cards

We accept MasterCard, VISA, American Express and Discover.

In addition to the required information listed above, please provide the following:

-Credit card number
-Name as it appears on the card
-Expiration Date
-Security Code

 

• What shipping options are available?

Ship Best Way

If you are located in the United States, your package will take 2-5 days to be delivered via UPS Ground Service. Actual transit time is based on where you are located.

United States and Canada

All Products: Depending On Your Location In The United States, Shipping Costs May Vary

* Prices are listed in U.S. dollars and do not include local taxes or local customs charges. Fatmeh Jewelry reserves the right to change this offer at any time.

• How secure is my online order?

Secure Socket Layer

Fatmeh Jewelry uses PayPal© as there payment methods, Pay Pal is the most trusted internet shopping cart payment system in the world, there should not be any concerns with paying with paypal, if you still have any, contact paypal here.

Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. SSL encrypts the transmissions from our e-commerce servers as well as your computer. SSL encryption works by forming a matched pair with the transmission from your compute transmission and our server, so that only data to and from these sources can be valid.

If you are using Mozilla Firefox or Microsoft Internet Explorer for browsing, your transactions will be fully encrypted and secure when you buy. Both Firefox and Internet Explorer are available as free downloads from the following sites:

• Mozilla Firefox: https://www.mozilla.com/firefox/
• Microsoft Internet Explorer: https://www.microsoft.com/windows/ie/default.asp

If you would like to use a different browser, make sure that the browser you choose supports SSL encryption. Check your browser's security.

Secure Credit Card Payment

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers. If you still do not wish to transmit your credit card details by Internet, you are welcome to transmit them by telephone by calling Fatmeh Jewelry Sales: 407-758-9732

Fatmeh Jewelry Security Center

Fatmeh Jewelry is committed to security. Fatmeh Jewelry promises to quickly work to remedy any vulnerabilities found in our website or software and to alert our customers about any potentially dangerous vulnerabilities. If you have questions about Fatmeh Jewelry's commitment to security or concerns about a security issue in one of our products or website, please contact us security@fatmehjewelry.om

• What is a Promotional Code (Promo. Code)?

Promotional Codes are occasionally distributed to our newsletter subscribers and show attendees. Subscribe to our newsletters.

• How quickly should I expect a response to my online order?

You will receive an email confirmation of your order. Most email receipts are received within fifteen minutes. If you do not immediately receive your receipt, please allow up to twenty-four hours for it to be delivered before contacting us. If you have not received your receipt, please also check your SPAM folder, as it may have been automatically stopped and moved into your SPAM or Junk Mail folder instead of being sent to your inbox.